Bosch FAQ

A collection of frequently asked questions

Here you can find answers to frequently asked questions concerning all aspects of our services. The questions and answers are clearly sorted according to topic – to ensure that you quickly find what you are looking for.

• What is the difference between a spare part and an accessory?

  Spare parts are the essential parts of a power tool. They are basic equipment, without which it would not be possible to operate the tool.
  Spare parts include: toothed belts, screws, yokes and carbon brush sets.

  Accessories are function-enhancing attachments or add-ons, without which a power tool still operates normally, and include saw blades, cases, auxiliary handles, sanding paper and drill bits.

• Why can’t I find or select a part in the spare parts catalogue?

  This can be for one of three reasons:

  i. It’s an accessory, not a spare part. You can find an overview of our accessories at http://www.bosch-pt.co.uk/accboptocs2-uk/Category.jsp or contact your dealer directly.

  ii. The part you require belongs to an assembly. In this case, you can only order the complete assembly.

  iii. The part you require is unavailable or no longer in stock.

• How do I find the right spare part for my power tool?

  In the spare part catalogue in our >Online Shop you will find exploded pictorial views of all our tools from the last 25 years. Here you can easily identify the spare part you require. Keep the 10 digit article number of the tool or its trade name ready to hand. To ensure that you quickly find the right spare part, you have to enter this number.