Bosch FAQ

FAQ

Frequently asked questions specifically about our repair, pickup and spare parts service.


A collection of frequently asked questions

Here you can find answers to the most frequently asked questions concerning all aspects of our services. The questions and answers are clearly sorted according to topic – to ensure that you quickly find what you are looking for.

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Frequently asked questions about spare parts service

  • What is the difference between a spare part and an accessory?

      Spare parts are essential parts of a power tool. They are basic equipment, without which it would not be possible to operate the tool.Spare parts include: toothed belts, screws, yokes and carbon brush sets.

      Accessories are function-enhancing attachments or add-ons, without which a power tool still operates normally. Accessories include saw blades, cases, auxiliary handles, sanding paper and drill bits.

  • How do I find the right spare part for my power tool?

      In the spare part catalogue you will find exploded pictorial views of all our tools from the last 25 years. Here you can easily identify the spare part you require. Keep the article number of the tool or its trade name ready to hand. To ensure that you quickly find the right spare part, you have to enter this number.

Service Hotline

Have any questions about our repair and spare parts service?

Tel.: +27 11 651 9870
Fax: +27 11 651 9881

Mon - Fri: 8:00 – 16.30

Go to e-mail contact form
Application advice

Have any questions about our products and applications?

Tel.: +27 11 651 9866

Mon - Fri: 8:00 – 16.30

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