Bosch GOP 18v loose battery

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Other building trade
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Hi Bob I was  going to attach a short video of how much of a sloppy fit my batteries are on my GOP 18v but just realised I can't add a video so hopefully from these photos you can see the fit , I think from all the vibration the slots the battery slides in have worn and made the battery fit not the  best ! Can you have a look and tell me if I will have any joy with a repair or replace as its under warranty ? Thanks 
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Bosch associate
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Hiya Craigh.

We have a discussion on this topic and reviewed our machines used daily for training here on site. We haven’t had this sloppiness show up. We are not sure what area can be wearing through vibration once the battery is securely in the tool.

Can we get a shot of the slot without the battery? Is there any obvious signs of wear?

Bob
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I will try and get a good photo but ideally I would like to send a short video as I can move the battery about and it shows up more then a photo so can I have an email address that I can send it to for you to view ? Thanks 
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Bosch associate
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Hi Craigh.

You can send it through to me via PT.Publicity@uk.bosch.com

Bob
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Thanks I've sent a short video to the email you provided 
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Bob any news on this has anyone looked at the video I emailed ? 
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Bosch associate
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Hi Craigh9916.
Unfortunately I haven’t received anything, can you please re-send it?
Thanks
Bob.
 
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Ok Bob I've re sent the email can you let me know when you receive it and what you think to the fit of the battery thanks 
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Here's a couple more photos that really show up the loose fit of the battery if this helps 
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Bosch associate
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Hi Craigh9916.
Yes we have recieved your email, we will now review it and we will get back to you.

Bob.