Please check in the settings on your iPhone / iPad whether the Bluetooth® permission for MeasureOn has been granted, which is a prerequisite for a successful connection. Go to “Settings” → “MeasureOn” → Enable Bluetooth.
It is also important that the connection is established directly in the MeasureOn app and not in the settings of your smartphone/tablet. If you have connected your laser range finder in the settings of your smart phone / tablet, please disconnect it there and connect it directly in MeasureOn.
If you are still having problems with the connection, please contact us at Support.MeasureOn@bosch.com.