PRO360
Your digital
Control center

All tool services with a single login.

Log in now It's in your hands. Bosch Professional.

What is PRO360?

PRO360 is your free, convenient and efficient access portal for numerous services from Bosch Professional. Register once and then benefit continuously from all current and future services, e.g. the free extension of your tool guarantee from 1 year to 3 years.

What are the advantages of PRO360?

You only need one password:
Only one login for all services.

You have everything at a glance:
The digital tool list provides you with a perfect overview of your tools and your guarantee – whether you are on the move or at the PC.

Everything is simpler:
You can simply scan nameplates with your mobile phone camera to transfer your tools instantly into your digital inventory list hassle free.

You will also benefit in the future:
In future updates many more service offers will become available to you via PRO360

WHAT DOES PRO360 HAVE TO OFFER?

Guarantee extension up to 3 years free of charge. Registration of the 36 month full service. Complete overview of your inventory list.
And in future, a lot more services to increase your efficiency. Stay tuned.

3 YEAR TOOL GUARANTEE

Free guarantee extension:

Extend the guarantee for your tool to 3 years now. Completely free of charge with a few clicks.

Info on the guarantee extension

TOOL MANAGEMENT

Register all your tools - including those from other manufacturers - and keep an overview of your inventory.

Find all information related to your inventory in a single location – even when you're on the road.

Organise your inventory digitally, add notes and a location.

1.
Create a PRO360 user profile one time

Creating a user profile for the first time >

More on the guarantee extension >

3.
View Tool & Service Data at any time

Stay up to date and make use of all of the benefits of PRO360

WHERE DO I GET THE PRO360 APP?

You can log in to this page at any time.
Even more convenient is the PRO360 App with integrated camera scan for an even simpler guarantee extension.

Free download in Google Play Store*
Free download in Apple App Store*

Frequently asked questions

Product information

What is PRO360?

PRO360 is a free portal for numerous services from Bosch Professional. Registration enables you to benefit continuously from all current and future services, e.g. the free extension of your tool guarantee from 1 year to 3 years. Either dealers can do this for their customers or craft businesses can do it themselves.

How do I register for PRO360?

After registration for the Bosch ID, you can log in on the PRO360 Login page. During the registration, you will be asked to create a personal user profile for PRO360.

What is the Bosch ID?

The Bosch ID is the key to all Bosch applications. Now you only need a user name and a password to log in for all applications of Bosch.IO GmbH. Here, you can create your own Bosch ID and use it to start up at PRO360.

What happens if my e-mail address is already registered for a Bosch ID?

Only one Bosch ID can be registered per e-mail address. If you no longer know the password to your Bosch ID, you can reset it on the Login page.

What happens with the data that I already entered on the old platform?

Your previous account on the old platform remains as it is. You can still call up your customer, tool and service data there.

How can I display data from the old platform as well in PRO360?

You can request the transfer of your customer, tool and service data to PRO360 on the old platform .In your old account, go to the menu item "Data transfer to PRO360". Here, you can send us your request.
Important: Before you can request the transfer, you have to create a PRO360 Account for yourself. You have to enter the Bosch ID (registered e-mail address at PRO360) for confirmation.

Can I use PRO360 only for professional power tools from Bosch?

At present, the guarantees of blue professional Bosch tools can be extended in PRO360 and the 36-month Full Service can be registered. Tools from our DIY area ("green tools") can be registered at MyBosch .Here, you can also extend your guarantee.

How do I, as a dealer, create a customer?

Company customers can be created in the customer overview via "Add company". This overview can be found in the mobile app at the top left behind the Home symbol. Then tools can be created for customers, their guarantees extended and Full Service registered.

What do I if the nameplate cannot be scanned?

If the nameplate is not detected, e.g. due to poor legibility or light conditions, you have an option for entering the tool data manually. To do this, switch to the manual registration process and follow the instructions in the app.

What do I do if the tool is not found although the nameplate is detected?

This can happen in rare cases. In this case, create the tool via the manual registration process by following the instructions in the app. For the guarantee extension, you have to contact Customer Support and state the product and serial number as well as the purchase date of the tool.

Why am I unable to extend the guarantee for a tool?

The guarantee extension is granted by Bosch Power Tools after tool registration in PRO360 by stating all tool data within 4 weeks after tool purchase. If registration is unsuccessful, then check whether all necessary tool data (product number and serial number; with chargers: production date) is specified and the purchase date is not more than 4 weeks away from the registration date. For further help, contact Customer Support .

For which tools can I extend the guarantee?

The offer applies to all professional blue power tools and measuring tools, as well as all associated batteries and chargers from Bosch. High-frequency tools and standard accessories are not included. You can register tools from our DIY area ("Bosch Green") under MyBosch and also extend the guarantee runtime there.

What happens if I bought the tool more than 4 weeks ago?

In this case, the guarantee conditions from Bosch Power Tools in PRO360 do not permit an extension of the guarantee runtime. If you have further questions, please contact Customer Support .

What happens when I delete a tool from my list?

In this case, all data related to this tool in PRO360 is deleted. You have the option, however, to add the tool back to your tool list at any time. Guarantee claims for this tool remain unchanged as a separate guarantee contract with Bosch Power Tools. For a transfer of guarantee claims to third parties (e.g. in case of resale), please contact our Customer Support .

What are the Bosch Power Tools guarantee conditions?

Look up the guarantee conditions Guarantee conditions .

Are there any technical requirements for the smartphone for the use of PRO360?

The camera scan function of the PRO360 App was developed for smartphones produced after 2014. Older models may have difficulties with the scan function. Other functions, e.g. the manual tool registration, have no technical prerequisites.

Installation and configuration

Do I have to install PRO360?

No additional software has to be installed on the PC or laptop. PRO360 is thus available from any PC with a functioning internet connection via a browser. To use the mobile app with the scan function on the smartphone, you have to download the PRO360 App in the App Store Or Playstore .

Usage

Can I invite other colleagues to access my PRO360 or create an access for them?

At present, only one PRO360 access can be created for one company. This means that all employees who wish to work in PRO360 have to log in via this company access. We are already working on an option whereby other employees can be created in a separate company account.

Why do I have to decide whether I am a dealer or an enterprise?

PRO360 is a platform that can be used by dealers, craft businesses and private persons. To ensure that all user groups have access to the functions relevant to their application areas, we distinguish between dealers, enterprises and private persons.

Guarantee and Support

I have forgotten my password. What now?

The link "Forgotten your password?" can be found on the Login page. The password can be reset by entering your e-mail address.

How can I cancel PRO360?

PRO360 is a free application that does not require official termination. If you wish to delete your PRO360 access and thus all data that was entered there, then inform us of this in a brief e-mail Bosch.ServiceCentre@uk.bosch.com .

Who do I contact if I have any questions?

Our Customer Support will answer your questions on PRO360. We can be reached by e-mail under: Bosch.ServiceCentre@uk.bosch.com and by telephone under: : 0344 736 0109 (Monday - Friday: 08.00 - 17.00 hours).

Who has access to the tool and warranty data in my PRO360 account?

Access to data in your PRO360 account is only possible after input of your access data. Save this data is a safe place and do not pass it on to third parties. At no time will we ask you for your password.

What does Bosch Power Tools do with my data?

The tool and guarantee data is saved centrally at Bosch and is at your disposal. This data serves as verification in case of a guarantee claim. In addition, your data is used for information purposes, e.g. the Bosch Newsletter. You can find further information on this subject in the PRO360 Data Protection Rules.

Where is my data saved?

The data is stored on servers in the EU. Our server operator is contractually obliged to observe European data protection standards.

You have questions on PRO360?

Tel. 0344 736 0109 E-mail: Bosch.ServiceCentre@uk.bosch.com

Tel. 0344 736 0109

E-mail: Bosch.ServiceCentre@uk.bosch.com

You can reach us at the following service times:

Monday - Friday

08.00 - 17.00 hours

Find a dealer near you

ZIP code, City or Street

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